Definition
Sales resistance is the reluctance of a potential customer to purchase a product or service. It's the mental barrier that keeps someone from saying 'yes' to a sales pitch. ๐ โโ๏ธ It can stem from various factors, including price concerns, lack of trust, or simply not perceiving a need. Overcoming sales resistance requires understanding the customer's objections and addressing them effectively. Think of it as a mental shield that a salesperson needs to penetrate.